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Web the call center employee evaluation form is a valuable tool for companies looking to collect feedback from their customers about their call center employees. The editable feature means you can customise it. Web call center agent scorecard templates for customer service & sales. Web download free call monitoring forms for your call centers to more efficiently evaluate the quality of your calls and improve overall customer service and. It is not an exhaustive list, nor is it meant to serve as your quality. Call evaluation forms and agent scorecards are excellent examples of call monitoring. Web below is a list of call scoring evaluation form items to include on your call scoring form.